Information

Got a question? Chances are it's answered below – and if not, just message me directly, I read and reply to everything myself.

Frequently asked questions

About the shop

Who makes these?

I'm Palina Lasman, a film photographer based in Warsaw. I started selling prints on Vinted for fun — people bought them, so I opened this shop. You can read more on the about me page, or find me on Instagram.

Is this a one-person shop?

Almost. I shoot, print, frame, and pack every order myself. My husband built and looks after the website — if you ever need design or Shopify work, you can reach him at lasman.dev.

Ordering & prints

Are these real film photos?

Mostly yes — this shop is built around film photography. A smaller selection of digital prints lives in the digital collection. Every product page has a Shot tab with camera, film, date, and place; most film prints also show the negative scan, if it wasn't lost.

Are the prints signed?

Yes, all prints are signed by me.

Can I get a different size or frame?

Usually yes — use the contact form at the bottom of this page and I'll see what's possible. Most prints can also be bought unframed.

How do you print?

I print on a Canon printer with ChromaLife100 ink for vivid, true-to-life color and longevity. Paper depends on the print, but most often it's Canon Pro Luster (260gsm) — a semi-gloss finish with subtle texture and low glare, so it looks good from any angle. Specs are listed on each product page.

What's included with a framed print?

Frame, passe-partout (mat), polystyrene front, and a built-in hanger – ready to hang. The front is shatter-resistant polystyrene instead of glass, so it's lighter and safer to ship. Full frame details are on each product page.

What's in the package?

A signed print, sample prints, a note.

Where should I hang my print?

Out of direct sunlight if possible – it'll help keep the colors looking vivid for well beyond the ~10-year mark. A hallway, bedroom, or any wall that isn't in a sun path all day works great.

How do I clean it?

A dry microfiber cloth is all you need for regular dusting. If it needs more than that, a cloth lightly dampened with water and a drop of mild soap works well. Avoid glass cleaners and anything with alcohol – they can cause clouding or tiny cracks in the plastic over time.

Are these AI / stock? 

No. All photography and drawings are 100% original.

Icons throughout the website are open source, provided by Google Fonts.

Shipping & returns

Which countries do you ship to?

Use the country selector at the top of the page – currently, I ship to Poland, Czechia and Lithuania, with delivery estimates shown under the add to cart button.

If you'd like to order from another country, please reach out using the contact form below :)

Do you ship to parcel lockers?

Yes, via InPost. Choose your locker in the cart.

How long does shipping take?

Every print is packed and shipped within 48 hours. Delivery time after that depends on your location – select your country at the top of the page to see delivery estimates under the add to cart button.

Can I return my order?

Yes, within 14 days, no questions asked. Return shipping is paid by the buyer.

What if it arrives damaged?

Email me a photo within 48 hours – I'll send a replacement or full refund, and cover return shipping too.

Payment

What payment methods do you accept?

Checkout is handled securely through Shopify Payments:

Metody płatności
  • Apple Pay
  • BLIK
  • Google Pay
  • Klarna
  • Mastercard
  • Shop Pay
  • Visa
Is my payment info safe?

Your card details go straight to Shopify Payments – never to me, never stored on this site.

Contact me :)